Our Client’s success stories
The best way to learn about our work is to hear it from our clients. We’re proud to have helped so many businesses achieve their goals, and we can’t wait to do the same for you. Here are just a few of our success stories:
Transforming IAM for a Major European Bank – Journey to a Unified, Secure, and Scalable Solution
We delivered a unified, secure, and scalable IAM solution by implementing an on-premise Keycloak managed service, centralizing security mechanisms, and enhancing authentication options. Our approach streamlined operations, accelerated development cycles, and improved user experience across mobile, web, and API platforms.
Strengthening Digital Security: Bank’s Loan Process Transformation
Bank, a leading financial institution, faced challenges in securing online cash and installment loans. They needed a solution to authenticate users during the loan process, secure internal and external communications, and integrate with external APIs for user information. Our approach involved implementing an on-premise Keycloak managed service, securing all communication channels using modern standards, and leveraging Keycloak extensions for seamless integration. We also set up federation between the bank and external APIs providers using eIDAS qualified signatures and seals.
Enhancing Reporting Efficiency for a Leading Research Organization
A prominent international research organization faced challenges in managing finances and human resources due to growth and fragmentation across locations. The Unified Reporting Platform streamlined the reporting process by consolidating data from multiple systems, automating data analysis, and optimizing report generation. The solution enabled the organization to improve data quality, enhance understanding of existing systems, and ultimately save time for employees, allowing them to focus on other essential tasks.
Streamlining SME Loan Processing for a Leading European Bank
A large international bank sought to improve the efficiency of its SME loan processing. By implementing a Business Process Management System (BPMS) platform and leveraging advanced technologies, the bank was able to automate the loan process, significantly reduce application processing time, enhance customer offerings, and adapt to changing business needs. This innovative solution increased operational efficiency and employee productivity while offering a more flexible and intuitive user experience.
Implementing a Garnishment Management System for a Leading Polish Bank
A large international bank in Poland faced challenges adapting to new legal requirements for electronic information exchange between enforcement authorities and the bank. The implementation of the Garnishment Management System, powered by BPMS, streamlined the debt collection process, reducing risks and operational costs associated with manual handling. This automated system also enabled efficient monitoring of client accounts, improving response times to enforcement inquiries and ensuring compliance with new legal regulations.
Remote Installment Loan Acquisition for a Leading European Bank
A large international bank sought to automate the process of granting installment loans online, allowing customers to obtain loans without physically visiting a branch. The implementation of a BPMS-based solution enabled the bank to reduce loan application processing times and improve customer service by eliminating the need for in-person formalities. The system also provided a user-friendly interface for back-office employees, centralizing necessary customer data and facilitating faster decision-making. The collected data also allowed for enhanced marketing campaign analysis and a better understanding of customer behavior.
Streamlining Insurance and Loan Services through Process Automation and Integration
A large international bank in Poland aimed to migrate from a silo architecture to a service architecture with a central banking system, requiring the transfer and automation of various back-office processes. By implementing BPMS technology, the bank successfully automated numerous processes, including insurance claims handling, loan restructurings, and interest rate changes. This automation, achieved through close collaboration between Inteca’s IT analysts and the bank’s target users, simplified daily operations, reduced human error, and allowed for better resource management and decision verification. The use of SOA architecture and Responsive Web Design improved data accessibility, communication, and responsiveness across devices.
Enhancing Efficiency and Reducing Errors through Automatic Closing of Current Accounts
A leading Polish bank sought to streamline and automate its time-consuming, error-prone process of closing savings and settlement accounts. The project was executed in four stages, transferring business work from Excel and SharePoint to a centralized system and gradually automating different paths in the process. The BPMS platform was utilized, and the final solution achieved full automation of the positive path without user intervention. The implementation resulted in a central, documented system for process management, significant time savings for bank users, and minimized human errors.
Business Automation for Individual Customer Cash Loan Applications
A large international bank in Poland aimed to streamline and automate the processing of individual customer cash loan applications, creating a “One-click loan” solution for its customers. The project utilized the Business Process Management System (BPMS) to integrate all necessary banking services, efficiently handle errors, and measure key performance indicators. The implementation resulted in an automated cash loan application process without requiring customers to leave their homes, the ability to measure and analyze the number of completed and abandoned applications, and an improved understanding of the bank’s offer attractiveness.
Streamlined and Automated Installment Loan Application Process for Individual Customers
A large international bank in Poland aimed to streamline and automate the processing of individual customer cash loan applications, creating a “One-click loan” solution for its customers. The project utilized the Business Process Management System (BPMS) to integrate all necessary banking services, efficiently handle errors, and measure key performance indicators. The implementation resulted in an automated cash loan application process without requiring customers to leave their homes, the ability to measure and analyze the number of completed and abandoned applications, and an improved understanding of the bank’s offer attractiveness.
Implementation of Qualified Electronic Signature System for a Large International Bank
A large international bank in Poland, known for its innovation in electronic banking, implemented a qualified electronic signature system to improve communication with external entities and meet the security requirements of the banking sector. The solution, compliant with the eIDAS regulation, allowed for the authentication of documents throughout the European Union. The implementation led to substantial savings in time and costs, with potential savings of tens of thousands of euros per month compared to manual processes. It also accelerated communication processes and made document management more efficient, enabling the organization to focus on strategic goals.
Automation and Systematization of SME Loan Application Process for a Large International Bank
A large international bank implemented a solution to automate and systematize the process of applying for various types of loans for SME clients, which previously relied on manual methods involving MS Excel and email exchanges. The new platform allowed the bank to define specific roles and stages, verify the current stage of the application, and reduce manual data entry by integrating with external systems. The project was carried out in several stages, each focusing on different integrations and optimizations. The solution led to full automation of the process, improved monitoring, KPI measurement, and easier reporting, resulting in a more efficient loan application process for SME clients.
Revolutionizing Agricultural Loan Processing for a Top European Bank
A leading European bank sought to improve its agricultural loan process, which was facing challenges due to its manual and time-consuming nature. By implementing an advanced technological solution, including a microservice architecture, low-code platform with Angular, Spring Boot, and Decision Model and Notation (DMN) for credit scoring, the bank significantly improved its loan processing efficiency, processing applications in under 120 minutes. The new system also provided real-time monitoring, digitized document management, and target-specific business intelligence reports, leading to better customer experience, increased operational efficiency, and reduced processing time.